Service experience · Operations

A local service website connected to the work behind it.

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A modern automotive service and quote experience supported by CMS workflows, local-search foundations, integrations and purpose-built operations tools.

OrganizationDDF Automotive
RoleFull-stack development, integrations, SEO systems and application support
AttributionWork led by Cyber Barrie’s founder in his role at DDF Automotive
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The operating challenge

The visible experience depended on the system behind it.

A multi-service automotive business needs to explain specialized work clearly, publish updates without code changes and turn enquiries into usable operational context. Separate tools for calls, appointments, media and customer history also create repetitive staff work.

The connected system

What the platform brings together.

  • 01

    CMS-managed service pages, landing pages, galleries, FAQs and quote journeys

  • 02

    Technical SEO, structured local-business data, dynamic metadata, sitemaps and redirects

  • 03

    Secure role-based dashboards for customer, call, appointment and catalogue workflows

  • 04

    RingCentral, Shopmonkey, Google and Supabase integrations for connected operations

  • 05

    Mobile staff media capture, campaign exports, reporting and data-quality tools

Inspectable proof

Specific enough to understand. Careful enough to trust.

Public layerService-led CMS

Specialized offerings use structured content instead of one generic services page.

OperationsConnected workflows

Calls, customer context, appointments, staff media and catalogs meet in purpose-built tools.

DiscoveryLocal-search ready

Structured data, editorial guides and technical metadata support useful search coverage.

This case study separates public website features from private operational capabilities. No customer records, internal URLs or confidential performance data are published.

Technology

Tools chosen for the system.

  • Next.js
  • React
  • TypeScript
  • Strapi
  • Supabase
  • PostgreSQL
  • RingCentral
  • Shopmonkey
  • Google APIs
  • OpenAI API
  • Vercel

Have a system with moving parts?

Let’s make the complexity useful.

Bring the customer journey, the operational bottleneck or the platform constraint. We’ll map the right boundary for the work.

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